Employment Opportunities at APCCO

Working for APCCO is not just a job but a career. Employees are not just a number, but a part of our family. We offer great employment benefits such as competitive wages, paid holidays, paid vacation and sick days, advanced training, 401k, and health benefits: Medical, Dental, and Vision.

APCCO General Application

We are hiring and seeking passionate, smart and hard working talent to help grow the future of APCCO.

Fresno Service Coordinator

SUMMARY:

The Service Coordinator (SC) works in support of the Service Manager. This position provides support to the Service Technicians, the Service Department; Compressor Rebuild Department (California), Construction Department, retail sales as well as the customer. Hourly pay range of between $22 - $28 and hour

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Essential functions/responsibilities include but are not limited to the following: Productivity, and Quality

Maintain the day-to-day schedule for the Service Technicians assigned to your
Field service calls from customers—ensure that they are responded to
Prepare quotations and estimates for
Strategically target non-APCCO customers and use the marketing tools available within the department to increase APCCO’s presence in the assigned areas.
Coordinate and schedule service technicians for construction job start-ups. Work with the Project Manager to provide the start-up technician with the proper information needed for start-up.
File work order invoices and other work order related
Maintain and update department reports (payroll, job costing, and construction start up status) as assigned.

Customer Contact

Assist with customer questions and problems as
Develop partnerships with customers by setting and keeping achievable commitment dates, understanding customers’ product, requirements, and style of Make our customers’ vision/mission/goals, ours as well.

Personal

Support a positive team atmosphere by modeling and promoting teamwork, diversity, cooperation, communication, professionalism, and respectful mannerisms among all APCCO team members, and hold others accountable to do the same.

Financial

Purchase materials for service work order
Issue purchase orders to vendors and keep track of orders to ensure their proper and timely delivery and accurate pricing.
Prepare billing packets for service department work
Respond to/research questions related to work order

Misc.

Process timecards for service technicians assigned to your

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities.

COMPETENCIES:

Organizational Skills
Technical Capacity
Communication Proficiency
Leadership
Initiative
Time
Thoroughness
Ethical Conduct

WORK ENVIRONMENT:

This job operates in a professional office environment and is in an open room with constant activity and interaction with cross-functional divisions, departments, and sections. This role routinely uses standard office equipment, such as computers, phone, photocopies, filing cabinets, fax machines and other equipment as needed.

KNOWLEDGE, SKILLS AND ABILITIES:

Ability to use general office equipment (including computer and 10 key) and knowledge of basic office skills.
Proficient with Vista, Microsoft Office software including Word, Excel, and

POSITION TYPE/EXPECTED HOURS OF WORK:

This is a full-time position. Days and hours are Monday through Friday _7_am to _4_ pm, however, based on the needs of the job, work hours may vary.

TRAVEL:

Travel is expected for this position, based on the duties to service the needs of the customer(s).

REQUIRED EDUCATION & EXPERIENCE:

High school diploma or general education degree (GED)
2 years’ experience in customer service focused position
All APCCO employees who drive company owned vehicles or drive their own vehicle for company purposes:
- Must read, understand, and follow the requirements of the APCCO Motor Vehicle Policy and Vehicle Maintenance Policy
- Maintain a valid driver’s
- Provide a clear DMV record that is insurable with our company vehicle insurance carrier, including no accidents, incidents, or DUI in the past 5 years (and updated annually)
- Participate in company-sponsored programs to maintain or improve driver safety.

PREFERRED EDUCATION & EXPERIENCE:

None

WORK AUTHORIZATION:

None

PHYSICAL DEMANDS / REQUIREMENTS:

The physical demands described here are representative of those that are necessary for an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

	0-33%	34-66%	67-100%
1. Standing	X
2. Walking	X
3. Sitting		X
4. Lifting (weight 10 lbs.)	X
5. Heaviest weight lifted (20 lbs.)	X
6. Carrying (weight 10 lbs.)	X
7. Heavy weight carried (20 lbs.)	X
8. Pushing/Pulling	X
9. Weight pushed/pulled (25 lbs.)	X
10. Climbing	X
11. Balancing	X
12. Bending/Stoop	X
13. Crawling	X
14. Reaching	X
15. Reach above shoulder	X
16. Work above shoulder	X
17. Walk on uneven ground	X
18 Fine manipulation	X
19. Gross manipulation	X
20. Simple grasping	X
21. Power grip	X
22. Hand twisting	X
23. Twisting of body	X
24. Kneeling	X
25. Crouching	X

I acknowledge I have received, read and understand the job duties and requirements outlined in the Service Coordinator job description. I agree to conform to the duties and requirements as described. I understand that the company has the right to change this job description without notice and that the essential duties and responsibilities contained herein describe the scope of this position but should not be considered an all-inclusive listing of work requirements.

Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload.

I further understand this job description does not supersede APCCO’s at-will status and does not constitute an employment agreement or contract between myself and APCCO.

Parts Sales Coordinator

SUMMARY:

The Parts Sales Coordinator works in support of the Parts Sales Manager and the Parts Division Manager ensuring parts orders are processed and received by customers.

PAY RANGE:

$26 - $30 per hour

ESSENTIAL DUTIES AND RESPONSIBILITIES:

Essential functions/responsibilities include but are not limited to the following:

Productivity and Quality

Quote, sell, prepare purchase orders and package parts for shipping
Pull parts from inventory
Receive inventory in the system
Maintain parts inventory by ordering as needed and maintain in QuickBooks
Oversee Glycol/Oil
Assist in quoting Glycol/Oil to customers
Order Glycol/Oil
Maintain all paperwork and customer files in a neat and orderly manner

Customer Contact

Assist customers in placing orders, check on order and billing issues
Follow-up on “orders with issues” until they are resolved (credits/returns, etc.)
Make decisions based on customer needs, desires and expectations and on APCCO standards
Provide free-flowing information and cooperation between customer and APCCO project management and parts team
Work with project teams to find best approaches to handle customer requests
Consider the importance of internal/external customer relationships when planning/conducting work and plays a vital role in open communication with customers and suppliers

Personal

Support a positive team atmosphere by modeling and promoting teamwork, diversity, cooperation, communication, professionalism, and respectful mannerisms among all APCCO team members, and hold others accountable to do the same.

Financial

Purchase supplies and other expenses in the most effective manner with an effort to save on operational costs
Use resources in the most effective and efficient manner and share these with project management team
Abide by approved budgets

COMPETENCIES:

Organizational Skills
Communication Proficiency
Technical Capacity
Ethical Conduct
Initiative
Thoroughness
Time Mgmt.

SUPERVISORY RESPONSIBILITIES:

This position has no supervisory responsibilities

TRAVEL:

Travel is not expected for this position.

WORK ENVIRONMENT:

This job operates in a professional office environment and is in an open room with constant activity and interaction with cross-functional divisions, departments, and sections, including working in an open warehouse with shelves of parts/equipment. This role routinely uses standard office equipment, such as computers, phone, photocopies, filing cabinets, fax machines and other equipment as needed.

KNOWLEDGE, SKILLS AND ABILITIES:

Fluent in QuickBooks and other company-based programs

POSITION TYPE/EXPECTED HOURS OF WORK:

This is a full-time position. Days and hours are Monday through Friday _7_am to _4_ pm, however, based on the needs of the job, work hours may vary.

REQUIRED EDUCATION & EXPERIENCE:

3 years of increasing customer service experience
Refrigeration equipment and component knowledge/requisition experience
All APCCO employees who drive company owned vehicles or drive their own vehicle for company purposes:
Must read, understand and follow the requirements of the APCCO Motor Vehicle Policy and Vehicle Maintenance Policy
Maintain a valid driver’s license
Provide a clear DMV record that is insurable with our company vehicle insurance carrier, including no accidents, incidents or DUI in the past 5 years (and updated annually)
Participate in company-sponsored programs to maintain or improve driver safety

PREFERRED EDUCATION & EXPERIENCE:

Bachelor’s degree in Business related field

WORK AUTHORIZATION:

None

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

PHYSICAL DEMANDS / REQUIREMENTS:

	0-33%	34-66%	67-100%
1. Standing	X
2. Walking	X
3. Sitting		X
4. Lifting (weight 10 lbs.)	X
5. Heaviest weight lifted (50 lbs.)	X
6. Carrying (weight 10 lbs.)		X
7. Heavy weight carried (50 lbs.)	X
8. Pushing/Pulling		X
9. Weight pushed/pulled (50 lbs.)	X
10. Climbing	X
11. Balancing	X
12. Bending/Stoop	X
13. Crawling	X
14. Reaching		X
15. Reach above shoulder	X
16. Work above shoulder	X
17. Walk on uneven ground	X
18 Fine manipulation
19. Gross manipulation		X
20. Simple grasping		X
21. Power grip	X
22. Hand twisting	X
23. Twisting of body	X
24. Kneeling	X
25. Crouching	X

I acknowledge I have received, read, and understand the job duties and requirements outlined in the Parts Sales Coordinator job description. I agree to conform to the duties and requirements as described. I understand that the company has the right to change this job description without notice and that the essential duties and responsibilities contained herein describe the scope of this position but should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned including work in other areas to cover absences or relief to equalize peak work periods or otherwise balance the workload

I further understand this job description does not supersede APCCO’s at-will status and does not constitute an employment agreement or contract between myself and APCCO.

Service Technician - Salem, Oregon

SUMMARY:
Support client base by performing troubleshooting, repairs, maintenance on all types of industrial
refrigeration equipment and systems.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Essential functions/responsibilities include but are not limited to the following: Productivity and
Quality
• Troubleshoot, repair, and perform maintenance on all types of industrial refrigeration
equipment and systems.
• Perform start up on new refrigeration systems.
• Complete required documentation and paperwork, including but not limited to: service work
orders, maintenance checklists, calibration and safety control testing documentation, IIAR safety
inspections, LOTO log, startup paperwork.
• Efficiently and effectively communicate to customers the findings of such calls, and actions
required to correct.
• Efficiently and effectively communicate with Service Coordinator regarding work order progress,
scheduling, customer needs, parts and materials needed, quotes, etc.
• Assist management with all other office projects as needed Customer Contact
• Make decisions based on customer needs, desires, and expectations and on APCCO standards, not on
personal preferences, style or theory
• Maintain free-flowing information and cooperation between customer and APCCO team.
• Work with APCCO team to find best approaches to handle customer requests Financial
• Purchase supplies and other expenses in the most cost-effective manner with an effort to save on
operational cost.
• Use resources in most effective manner (including sharing cost savings ideas with APCCO
team)
• Abide by approved budgets

Misc.
• Consider the importance of internal/external customer relationships when planning/conducting
work

• Complete work in a timely, accurate and thorough manner and be conscientious about
assignments

COMPETENCIES:
1. Problem Solving & Analysis
2. Technical Capacity
3. Communication Proficiency
4. Flexibility
5. Time Mgmt.
6. Ethical Conduct

SUPERVISORY RESPONSIBILITIES:
This position has no supervisory responsibilities

WORK ENVIRONMENT:
This job will be primarily at customers locations, where the environment will be open, loud and
have various pieces of equipment and in use, along with the exposure to a variety of sights and
smells, including a variety of processing chemicals.

KNOWLEDGE, SKILLS AND ABILITIES:
• Knowledge of industrial refrigeration systems commonly used in the cold storage/food and
beverage processing industries.
• Specific first-hand knowledge and experience in troubleshooting and repairing industrial
refrigeration equipment, valves, controls, etc. Experience performing system and equipment pump
downs, and evacuations.
• Knowledge and experience performing system calibrations and start-ups, including compressor
alignment skills.
• Experience with safe handling of ammonia refrigeration systems and safe practices for anhydrous
ammonia. Basic safety knowledge regarding OSHA regulations, PPE, LOTO, and Line Break.
• Ability to pass a Fit Test and wear a full-face respirator.
• Knowledgeable in reading blueprints, plans and specifications.
• Travel is required for meeting with clients to perform troubleshooting, repairs, and maintenance
on their equipment.
• Ability to participate effectively in a team atmosphere by modeling and promoting conflict
resolution, diversity, ethical practices and organizational citizenship

POSITION TYPE/EXPECTED HOURS OF WORK:
This is a full-time position. Days and hours are Monday through Friday 7:00 am to 4:00 pm, however,
based on the needs of the job, work hours may vary.

TRAVEL:
Travel is expected for this position, based on the duties to service the needs of the customer(s).
REQUIRED EDUCATION & EXPERIENCE:

• Minimum of 5-7 years’ experience working as an operator or service technician with industrial
refrigeration systems in any of the following types of facilities or employers: Food and beverage
processing plants, cold storage warehouses, equipment manufacturer
• RETA Operator Certification a Plus
• Refrigeration Trade School graduate a Plus
• All APCCO employees who drive company owned vehicles or drive their own vehicle for company
purposes:
⮚ Must read, understand, and follow the requirements of the APCCO Motor Vehicle Policy and Vehicle
Maintenance Policy
⮚ Maintain a valid driver’s license
⮚ Provide a clear DMV record that is insurable with our company vehicle insurance carrier,
including no accidents, incidents, or DUI in the past 5 years (and updated annually)
⮚ Participate in company-sponsored programs to maintain or improve driver safety

PREFERRED EDUCATION & EXPERIENCE:
None
WORK AUTHORIZATION:
None

OTHER DUTIES:
Please note this job description is not designed to cover or contain a comprehensive listing of
activities, duties or responsibilities that are required of the employee for this job. Duties,
responsibilities, and activities may change at any time with or without notice.
PHYSICAL DEMANDS / REQUIREMENTS:
The physical demands described here are representative of those that are necessary for an employee
to successfully perform the essential functions of this job. Reasonable accommodations may be made
to enable individuals with disabilities to perform the essential functions.

	0-33%	34-66%	67-100%
1. Standing		X
2. Walking		X
3. Sitting	X
4. Lifting (weight 10 lbs.)		X
5. Heaviest weight lifted (50 lbs.)	X
6. Carrying (weight 10 lbs.)		X
7. Heavy weight carried (20 lbs.)	X
8. Pushing/Pulling		X
9. Weight pushed/pulled (40 lbs.)	X

	0-33%	34-66%	67-100%
10. Climbing		X
11. Balancing		X
12. Bending/Stoop		X
13. Crawling	X
14. Reaching			X
15. Reach above shoulder			X
16. Work above shoulder		X
17. Walk on uneven ground	X
18 Fine manipulation		X
19. Gross manipulation	X
20. Simple grasping			X
21. Power grip			X
22. Hand twisting			X
23. Twisting of body		X
24. Kneeling		X
25. Crouching		X

I acknowledge I have received, read, and understand the job duties and requirements outlined in the
Service Technician job description. I agree to conform to the duties and requirements as described.
I understand that the company has the right to change this job description without notice and that
the essential duties and responsibilities contained herein describe the scope of this position but
should not be considered an all-inclusive listing of work requirements.
Individuals may perform other duties as assigned including work in other areas to cover absences or
relief to equalize peak work periods or otherwise balance the workload

I further understand this job description does not supersede APCCO’s at-will status and does
not constitute an employment agreement or contract between myself and APCCO.